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Answered for the twelve areas on the service areas page, both counties.
Monday through Saturday, 7 a.m. to 7 p.m. After a storm, a roof letting water in gets a call back sooner.
The street address (it settles the county), the subdivision, roughly when the current roof went on, and whether there is a windstorm certificate on file for it.
You will hear back by phone, text or email.